


SERVICES & PRODUCTS

Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated e-book is a clear guide to all the key topics in an integrated approach to supply chains.
Available in English, Italian and Spanish.
Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated e-book is a clear guide to all the key topics in an integrated approach to supply chains.
Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies "go to market" along with the cost implications of using alternative channels.
Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.
Available in English, Italian and Spanish.
Logistics & Supply Chain Management

Forklifts also known as powered industrial trucks, are an important part of material handling in many industries. Forklifts are also a source of serious accidents in the workplace.
The goal of this guide is to assist workplace instructors with forklift safety-training programs.
Available in English, Italian and Spanish.
Forklifts also known as powered industrial trucks, are an important part of material handling in many industries. Forklifts are also a source of serious accidents in the workplace.
Cal/OSHA's General Industry Safety Order (GISO), Section 3668 states, that: “All operator training and evaluation shall be conducted by persons who have the knowledge, training, and experience to train powered industrial truck operators and evaluate their competence.”
The goal of this guide is to assist workplace instructors with forklift safety-training programs. This guide does not presume to cover every forklift safety hazard or situation and should be used as a supplement to the manufacturer's provided forklift-operating manual.
Available in English, Italian and Spanish.
Forklift Safety Manual - OSHA rules

Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated e-book is a clear guide to all the key topics in an integrated approach to supply chains.
Available in English, Italian and Spanish.
Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated e-book is a clear guide to all the key topics in an integrated approach to supply chains.
Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies "go to market" along with the cost implications of using alternative channels.
Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.
Available in English, Italian and Spanish.
Logistics & Supply Chain Management
